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Support & Contact

We're here to help. Get in touch with our support team.

Email Support

parthmongia2005@gmail.com

Response Time

Typically within 24 hours

1. Getting Started

Welcome to CallYati support. Whether you're just getting started or need help with an advanced feature, our support team is here to assist you.

Common Topics:

  • Setting up your first calendar integration
  • Creating and managing event types
  • Configuring your availability and booking settings
  • Understanding your dashboard analytics
  • Managing bookings and scheduling

2. Account & Onboarding

Need help getting your CallYati account set up? We've got you covered with step-by-step guidance.

  • Creating your CallYati account
  • Connecting your Google Calendar
  • Setting up your profile and branding
  • Configuring booking pages
  • Setting availability and time zones
  • Customizing event types

3. Calendar Integration

CallYati integrates seamlessly with Google Calendar. If you're experiencing issues with your integration, check these common solutions.

Troubleshooting:

  • Authorization failed - Re-authenticate your Google account in Settings → Integrations
  • Calendar not syncing - Verify permissions and check your internet connection
  • Availability not updating - Refresh your page and ensure read-only access is enabled
  • Events not creating on calendar - Check that you have write permissions enabled
  • Time zone mismatches - Verify your time zone settings in Account Settings

4. Booking Management

Managing bookings is easy with CallYati. Here are answers to the most common booking-related questions.

  • How to view and manage your bookings
  • Updating or canceling bookings
  • Sending reminders to attendees
  • Accessing booking history and analytics
  • Handling double bookings and conflicts
  • Customizing booking confirmation emails

5. Analytics & Reports

Understand your scheduling metrics and track your booking performance with our analytics dashboard.

  • Viewing booking statistics and trends
  • Tracking page views and conversion rates
  • Analyzing popular time slots
  • Understanding attendee behavior
  • Exporting booking data
  • Custom date range analytics

6. Technical Issues

If you're experiencing technical problems, try these troubleshooting steps before contacting support.

Common Solutions:

  • Clear browser cache and cookies, then reload
  • Try a different browser to isolate the issue
  • Disable browser extensions that might interfere
  • Check your internet connection stability
  • Update to the latest browser version
  • Check our status page for any ongoing incidents

7. Data & Privacy

Your data security and privacy are our top priorities. We maintain strict compliance with data protection regulations.

  • How your data is stored and protected
  • Requesting a data export
  • Deleting your account and data
  • Understanding our privacy policy
  • Managing data retention settings
  • Third-party integrations and data sharing

For detailed information about how we handle your data, please refer to our Privacy Policy.

8. Billing & Subscription

Questions about your subscription or billing? We're happy to clarify our pricing and plans.

  • Subscription plans and features
  • Upgrading or downgrading your plan
  • Billing and payment methods
  • Invoice and receipt history
  • Cancellation and refund policies
  • Enterprise and custom solutions

9. Best Practices

Maximize your CallYati experience with these recommended best practices for scheduling success.

Pro Tips:

  • Set buffer time between bookings for preparation
  • Use event types to segment different types of meetings
  • Enable automatic reminders to reduce no-shows
  • Regularly review analytics to optimize availability
  • Keep your availability updated to match your schedule
  • Test your booking page regularly from attendee perspective

10. Contact & Additional Help

Can't find the answer you're looking for? Our support team is ready to help you directly.

  • Email: parthmongia2005@gmail.com
  • Response time: Typically within 24 hours
  • Available for: Technical support, feature questions, and general assistance
  • Include: Screenshots, error messages, and steps to reproduce issues
  • Languages: English support available

Still have questions?

Don't hesitate to reach out. Our team is here to help you get the most out of CallYati.

Send us an email